Terms & Conditions

Terms & Conditions

Last Updated: August 24, 2026

Welcome to Zauq. By accessing or using our website and purchasing products from us, you agree to comply with these Terms & Conditions.

Please read these terms carefully before placing an order.

1. General

Zauq operates as an online retail and dropshipping store offering products across categories including Home Appliances, Health & Beauty, and Mobile Accessories.

We reserve the right to update, modify, or discontinue products, services, prices, or website content at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, minor differences in product color, packaging, appearance, or specifications may occur due to supplier updates, screen settings, or manufacturing changes.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies.

If an order is affected by a significant pricing or listing error, we may contact you before processing the order or cancel the order and issue an appropriate refund.

4. Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to refuse, cancel, or limit an order where necessary, including situations involving suspected fraud, incorrect information, product availability issues, or supplier limitations.

5. Product Availability

Product availability may change due to inventory levels maintained by our suppliers.

If a product becomes unavailable after an order is placed, we may contact you regarding an alternative product, delay, or refund.

6. Shipping & Delivery

Delivery times may vary depending on the product, destination, supplier, and courier service.

Estimated delivery times are provided as guidance and are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the shipping provider, delays caused by the courier or circumstances beyond our reasonable control may occur.

7. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

Customers are responsible for following the return instructions and providing accurate information regarding the returned product.

8. Prohibited Use

You agree not to use our website for unlawful purposes or to attempt to interfere with the security, functionality, or operation of our website.

9. Intellectual Property

All content on the Zauq website, including logos, text, graphics, images, and other materials, may be protected by intellectual property rights and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

Zauq is not responsible for delays, losses, or disruptions caused by circumstances beyond our reasonable control, including courier delays, supplier issues, natural events, technical problems, or other unforeseen circumstances.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated terms will be posted on this page.

12. Contact

For questions regarding these Terms & Conditions:

Zauq
📞 +92 328 5788754
📧 zauqhub@gmail.com